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  Payment Shipping Policy Contact About Us Welcome to the official Earache eBay store! Description All of our CDs and vinyls are new and in perfect condition, unless specifically specified otherwise.  All of our T-shirts are manufactured to the highest quality, and are official band merchandise. The designs are generally based upon the original album sleeve designs, please see the photos/mockups for details. If there is only one image, there is no back print.  Please click the logo to the left to see our store. We have hundreds of CDs, DVDs, T-shirts and vinyls available.    Payment Top of Page Our preferred method of payment is Paypal. We also accept UK cheques (GBP only!), and bank transfers. We have different accounts to accept euros and GBP. There are no charges for paying this way. Local pickup is also available, we are based in Nottingham city centre. Please contact me if you wish to pick up your order.    Shipping Top of Page We do offer combined shipping rates, but please wait for an invoice! This should be no longer than 1 working day. Ebay does not combine accurately and we'd rather get it right by doing this ourselves.     We use Royal Mail to deliver our orders. Their prices are listed on their website, however due to eBay policy, we cannot link directly to a non-eBay website. We are stating these facts to show that, unlike many other eBay sellers, we do NOT overcharge for delivery!  Local pickup is available for anybody who can get to our office, located in Nottingham city centre. Please contact me for details if you wish to pick up your order personally.    Policies Top of Page In the unlikely event of the item you receive from us not being as specified, please contact us as soon as possible. For the vast majority of our listings, we have more of each item in stock, and will be able to send a replacement out to you. However, we do ask that you return the original item first, but we will pay for the postage!  In the unfortunate event of us not being able to replace the item, we will refund you in full, including the original postage cost. Again, we must insist that the item is returned to us first, but again, we will pay for the cost of returning it to us!  If you order a t-shirt from us and it does not fit, most of the time, we have alternative sizes available and will be happy to exchange it for you. Once again, we must insist that the original item is returned to us first; however, we will not charge you any extra for posting the replacement.  About Us Top of Page This is the official eBay store for Earache Records, the extreme metal label formed in Nottingham in the late 80s. As we are the label that released the majority of titles listed on this store, we pay royalties to the bands for sales from this store! It also means you can rest assured that ALL items sold from this store are 100% official. We always have new releases available for pre-order, and are the only store on to GUARANTEE that we will dispatch all pre-orders the week BEFORE the release date! Each pre-order listing has specific dates for postage, and where possible, we often include free promotional items with these pre-orders.  The store is run by one person, meaning that you will never get mixed answers from people about your orders, and there is no miscommunication. I answer all questions, I process all orders, and I pack and post the majority of orders too! This means that I can delivery the quality personal service that you usually only get from private sellers, not from business sellers. Still not convinced about our customer service? Here's a selection of feedback comments we have received so far:  "awesome! most metal seller on , great item and comms. earache rules!!"  "fast shipment, item exactly as described, good service: highly recommended!"  "Exchanged for smaller size with no fuss. Great item, exemplary service. Thanks!"  "Superb seller. I ordered wrong size shirt, seller replaced without charging xtra"  "Great band. Bargain price back catalogue! Arrived the next day. Faultless."  "vinyl in perfect condition / great contact / thanx very very much"  "fast shipping...bought and paid for july 10th, arrived the 17th from overseas a+"  "Excellent communication, excellent packaging, amazing record! Top seller!!!"  "brilliant seller, brilliant CD... thanks for throwing in the single/demo too!!"  "Quick delivery before the release date, brilliant album - nice poster too! Thx!"  Please note that we operate Monday-Friday 10am-6pm. If you contact us during a weekend, we may not respond until Monday (although I do try!).    T-shirt Measurements Attribute Size Value  BODY LENGTH  SMALL  28    MEDIUM  29    LARGE  30    XL  31    2X  32    3X  33    4X White*  34  BODY WIDTH  SMALL  18    MEDIUM  20    LARGE  22    XL  24    2X  26    3X  29    4X White*  31 All figures are in inches. Please multiply by 2.54 for cm.