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Welcome to my store ID:linda2011store-66  Within 24 hours to reply your mail,  we always pay attention to solve your problem,  do not leave negative feedback, cordial greetings!!!! Women's Double Breasted Wool Trench Coat Slim Long Jacket Warm Overcoat Outwear Size:XS,S,M,L,XL unit:cm  XS: Bust 88CM, Shoulder: 37CM, Length: 78CM，Sleeve 58CM S: Bust 92CM, Shoulder: 38CM, Length: 80CM，Sleeve 59CM   M: Bust 96CM, Shoulder: 39CM, Length: 82CM，Sleeve 60CM L: Bust 100CM, Shoulder: 40CM, Length: 84CM，Sleeve 61CM XL: Bust 104CM, Shoulder: 41CM, Length: 86CM，Sleeve 62CM SERVICE； If you have any  questions, pls do not hesitate to ask.,we will revert it not over 24 hours,your  fully satisfaction is our goal. RETURN POLICY； If you are not fully satisfied with our product, please contact us in  time and return it within 15 days for a full refund.  We will  send out the order within 1-3 business days after confirming the payment, our  goal is to ship as soon as possible.It usually takes approximately  8-18 business days to  arrive. * We ship all the items from China Post through air mail,delivery time is about 8-18  business days to most UK and USA destination. USA / UK /  Australia : 7-15 business days  Canada :  9- 18 business days  Brazil / South  America : may take up to 12-22 business days  due to strict custom Inspection. * Please note we do not ship to:China,HongKong,Macau Would you please after getting goods leave me good score and positive feedback. I received your score and feedback, also can give you leave positive feedback.  Would you please control my description of time. If beyond description time please contact me, I will give you a satisfactory reply or refund.  Please communicate with me， Please do not directly give me low score and negative feedback. Thank you for your understanding and support! I believe you are friendly and sincere friends! I wish you good luck!     After completing your transaction we greatly appreciate  positive feedback with a high rating. In order to reward our consist effort to  provide excellent customer service, please rate performance with high ratings in  these 4 specific aspects: item as described, communication, shipping time, and  shipping and handling  charges.      Please see this following image as an example of  a 5-STAR rating  feedback   Thank you very much!