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Dear Customer, Customer Satisfaction is our #1 priority. If for any reason you are not 100% completely satisfied with your purchase, please contact us immediately. .  SHIPPING: All of our parts are packed and shipped out of our warehouse. Each order is shipped as quick as possible on the same day it is placed unless it is after business hours. We use recycled packaging as we are very environmentally friendly. For freight items please call to discuss your purchase and freight details before you purchase.  REFUNDS & RETURNS: We offer a 14-day ?no questions asked? return policy. Please contact us within 14 days of delivery to obtain a return authorization. Buyer is responsible for all return shipping charges, unless part is not as described, defective and/ or damaged or returned as a result of seller error. Parts returned as a result of buyer error, including but not limited to fitment, compatibility, misdiagnosis or a ?change of mind? will only be refunded the original cost of the part, less the actual shipping cost, regardless of whether or not the part qualified for ?Free Shipping? and may incur an additional 15% restocking fee. All parts must be returned in original packaging, complete with all original components in the same condition as shipped (all parts are specially marked for authenticity.) Refunds will only be processed after receipt and satisfactory inspection of return. Absolutely no refunds for labor or installation. CONTACT US: Please let us know if you have any questions. All of your questions will be answered ASAP. If there is a problem with your order contact us before leaving a Neutral or Negative Feedback so that we may resolve the problem. Often this type of feedback is the result of misunderstanding something or miscommunication, which can be resolved by an email or call to us before you purchase anything. Thank you!