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Puma Basket Platform Reset Upper Material - Leather Sole Material - Rubber Creeper platform sole Branding to heel tongue and insole Padded insole Leather Lining UK Mainland Shipping: Orders placed before 4pm will be shipped on the same working day (Monday to Friday), excluding public holidays. UK Shipping Options: UK Standard Tracked (Royal Mail): 2-3 Working Days UK Next Day Delivery (DPD Next Working Day) UK Mainland Delivery Restrictions: Note: UK Next Day Delivery might not be guaranteed in specific postal codes: AB37-8, AB55-6, DD8-11, IV, HS, KA27-28, KW, PA20-49, PA60-78, PH19-44, PH49-50, ZE, BT, IM, JE, GY, TR21-25. Express delivery to these locations is facilitated by Royal Mail and may require an additional day. International Delivery: International orders are processed, packed, and shipped on the same working day before 4pm (Monday-Friday), excluding public holidays. We offer both standard and express delivery options worldwide. Estimated International Delivery Times: Europe Standard Tracked (Royal Mail): 3-5 business days Rest of World Tracked (Royal Mail): 6-7 business days Express Europe (Delivered By DHL): 1-2 business days Express Rest of World (Delivered by DHL): 2-5 business days Express USA (Delivered by DHL): 2 Business days Returns Policy: Our priority is ensuring customer satisfaction. If you are unsatisfied with the product or have had a change of heart, we offer free UK returns for a full refund, provided: A return request is initiated within 60 days of the items being delivered. The item remains unused and in a saleable condition. All items are returned in their original packaging and boxes. Refunds are typically processed within 7 days of receiving the returned item. Please note that returns with adhesive tape applied to the shoe box will not be accepted. International customers are responsible for the return shipping costs. Your Feedback Matters: We value your feedback as it mirrors our commitment to exceptional service. If, however, you find any reason for discontent, please reach out to us. We are dedicated to resolving any concerns. Our response time to your emails is within 24 hours.